Communication doesn’t have to be overly complicated. Here’s a simple crash course to immediately create better communication.

1. Start with Writing: 

Think back to that last meeting, webinar, speech, or even book that you read. How much of the content was rambling, repeat information, or fillers? Before communicating anything, clear your thoughts from clutter by starting with a pen and paper. Quickly writing your thoughts will force you to dial in and get crystal clear on your message. Michael Hyatt frequently says this phrase that I love, “what goes from lips, through fingertips, usually sticks”.   

2. Be Concise: 

When communicating, get the point quickly. Since communication runs 2-ways, be sure to check for comprehension and receive feedback; but warn your team that no piggybacking or repeats are permitted (these are just time wasters). After understanding is achieved, move on to the next topic.

3. Keep it Consistent:

Everyone is a creature of habit and the best way create a culture where communication is fostered is to establish and maintain consistent routines.  Whether its:

• regular recurring meetings
• video/conference calls
• reports etc.

the team should be aware of defined modes of communication and they should be scheduled. Scheduling the consistent session means that the communication won’t get bypassed by today’s emergency.

4. Choose the Correct Medium:  

Don’t make the common mistake of using the wrong means to communicate. Before you start communicating ask yourself….. is this “head knowledge” or “heart knowledge” and, based on the response, choose the correct communication medium.  Head knowledge is communication that:

• involves dates and times
• communicating facts
• scheduling and coordination
• simple updates

Head knowledge is easily communicated remotely through email and conference calls.

Conversely, heart knowledge is communication that is better received when the communicator is able to leverage emotions and body language. Heart knowledge includes:

• vision casting
• project launches
• confronting challenges
• introducing a pivot
• program evaluation

Heart knowledge should almost always be communicated either in person or via video conference.

We all want to be better communicators. These are few things that you can immediately add to your current communication processes. When executed, these 4 simple practices can improve your organization’s communication, boost morale, and increase overall productivity.